Sopro Webchat
  • πŸ‘‹Welcome
  • 🏁GETTING STARTED
    • Building a Chat Flow
    • Testing a Chat Flow
    • Launching your Chat Flow
    • Chatbot Appearance
      • Custom CSS
      • Image dimensions
      • Pop-up messages
  • βš’οΈCHAT FLOW
    • Trigger
    • Send Message
    • Collect Input
    • Buttons
    • Carousel
    • Calendar
    • Send an Email
    • Condition
    • Talk to human
    • Slider
    • Collect file
    • Delay
    • Form
  • πŸ”—Integrations
    • Slack
  • πŸ’¬Live chat
    • Overview
      • Live Chat Screen
      • Live Chat Settings
    • Creating views
    • Adding labels
    • Saved replies
    • Settings
  • πŸ› οΈTROUBLESHOOTING
    • Cloning Bots
    • Connecting Action Blocks
    • Creating Loops
    • Setting up Fallback Variables
    • Image Dimensions
    • Page
  • πŸ“ŠANALYTICS
    • Chatbot Analytics
    • Agent Analytics
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  • Configuring Cards:
  • Variables:
  1. CHAT FLOW

Carousel

Displays a set of cards in a carousel.

Carousels are a set of cards which displays the items with Click to Action buttons (CTAs) associated with each card.

Carousels action block is made up of 2 sections;

  1. Configuring Cards

  2. Variables

Configuring Cards:

In order to display the items, you will need to add the cards to the action block by clicking on β€˜+ Card’.

Note:

  • Maximum number of cards allowed is 10

  • Ideal count is between 3 to 7 cards

You can click on the card to configure it.

Card consist of following elements:

Image

A cover image for each card.

Card title

Title of the card.

Card description

Brief description of the card.

Buttons

Call to action buttons for each card. You can add a max of 2 buttons. Button types: - Branch: On click, moves the chat to the next step in the flow. - URL: Opens a URL on the browser; flow ends at that point.

Maximum of three buttons allowed.

Variables:

Variables are used to store the input received from the visitor, so you can reference it for later use.

You can either choose an existing variable from the dropdown or create a new one.

Only Branch button selection made by the visitor will be stored in the variable.

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Last updated 10 months ago

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