Sopro Webchat
  • 👋Welcome
  • 🏁GETTING STARTED
    • Building a Chat Flow
    • Testing a Chat Flow
    • Launching your Chat Flow
    • Chatbot Appearance
      • Custom CSS
      • Image dimensions
      • Pop-up messages
  • ⚒️CHAT FLOW
    • Trigger
    • Send Message
    • Collect Input
    • Buttons
    • Carousel
    • Calendar
    • Send an Email
    • Condition
    • Talk to human
    • Slider
    • Collect file
    • Delay
    • Form
  • 🔗Integrations
    • Slack
  • 💬Live chat
    • Overview
      • Live Chat Screen
      • Live Chat Settings
    • Creating views
    • Adding labels
    • Saved replies
    • Settings
  • 🛠️TROUBLESHOOTING
    • Cloning Bots
    • Connecting Action Blocks
    • Creating Loops
    • Setting up Fallback Variables
    • Image Dimensions
    • Page
  • 📊ANALYTICS
    • Chatbot Analytics
    • Agent Analytics
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Adding labels

PreviousCreating viewsNextSaved replies

Last updated 9 months ago

Labels are used to tag chats for better remembrance.

You can either create a label from the left panel OR type the label name in the right panel to create and add a label to a chat.

To open the chats with a label, click on the label name from the left panel.

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