> For the complete documentation index, see [llms.txt](https://help.webchat.portal.sopro.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.webchat.portal.sopro.io/getting-started/chatbot-appearance/pop-up-messages.md).

# Pop-up messages

Pop-up messages are small snippets of text shown on the chat widget before opening it.

The purpose of using the pop-up messages is to increase engagement on the chatbot.

<figure><img src="https://4123835192-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxOdsWCqYOSngKp2ScGGp%2Fuploads%2FNCrWmu0JhAn9mkI2d4fg%2Fimage.png?alt=media&amp;token=16a6a1f9-dfe2-44fd-ba5e-1cde033db221" alt=""><figcaption></figcaption></figure>

You can add multiple pop-up messages for each page of your website with a text message along with media.

Here's how the pop-up message looks like.

<div align="left"><figure><img src="https://4123835192-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxOdsWCqYOSngKp2ScGGp%2Fuploads%2FwINmkhLG9JgYGwAtSCnA%2Fimage.png?alt=media&amp;token=269f6145-0f54-4a2e-9b99-34f371fe78c6" alt=""><figcaption></figcaption></figure></div>